Real Time Adherence - Worforce

**Requirements**:

- Experience as a Real-Time Analyst or Real-Time Coordinator
- Ability to create reports in Excel and/or Power BI
- Basic Excel skills, with knowledge of advanced formulas, basic Python, and data analysis preferred
- Previous experience with Nice / InContact or other CRM systems
- Attention to Detail: High level of accuracy and attention to detail
- Ability to take initiative and proactively communicate with partners and leadership
- Monday-Friday, 8:00 am - 5:00 pm PST
- Available to work on site

**Main responsibilities**:

- Track absenteeism and coordinate off-phone activities such as team meetings and training events.
- Complete daily, biweekly, and monthly internal reports.
- Identify trends in real-time and provide insights for process and structure improvements.