.About C2FOC2FO is the world's on-demand working capital platform, providing fast, flexible and equitable access to low-cost capital to nearly 2 million businesses worldwide.Job DescriptionMore than a mission, C2FO is a better financial system changing the way every business gains access to the working capital they need to thrive. At C2FO, everyone is an employee-owner which means we're all invested in our work and team members. We're a company of team players and self-starters finding new and innovative ways to get things done. If you're excited to learn, grow, and leave your mark on our fast-growing organization, C2FO may be the place for you.About the Relationship Manager Role:Located in Monterrey or Mexico City, Mexico, we're seeking an energetic and results-orientated individual to generate value across our client portfolio. You will work directly with the General Manager of LATAM to support a portfolio of accounts with full responsibility for understanding their P&L and customer insights.This role requires keen insights into customer needs through data analysis, as well as exceptional coordination with internal teams, to identify new growth opportunities and deliver value within C2FO's dynamic business model.Essential Duties:P&L ownership: Take full ownership for driving revenue for a portfolio of client accounts.Relationship Management: Build long-term relationships and ensure customers are strong promoters of C2FO. Expanding stakeholder networks where required.Customer Insights: Through strong data analysis and customer insights, identify new approaches to generate value for and from our client accounts. Proactively share insights with Product and other relevant teams, and work with them to shape future strategy.Business Development: Uncover and prioritize opportunities for incremental revenue, then work to capitalize on these opportunities.Cross-functional Coordination: Work in tandem with internal departments including Product, Enterprise and Inside Sales, Market Operations, Data Analytics and Marketing, to ensure that customer expectations are not just met but exceeded.Issue Resolution: Serve as the primary point of contact for customer escalations, ensuring quick and effective resolution.Knowledge, Skills, and Abilities:Enthusiastic and quick to learn: The curiosity to understand how the business works and the ability to quickly learn new skills and ways of working.Communication: Strong communication skills, both verbal and written, with demonstrable experience presenting ideas in PowerPoint.Teamwork: Strong interpersonal skills and a team-oriented approach.Analytics: Ability to scope and conduct data analysis in Excel to identify opportunities and build business cases for our customers.Finance: Understanding of key finance concepts and the ability to interpret financial statements (P&L, Balance Sheet)