Remote Admin Assistant - Service Tickets

**Description**:Gordian Staffing, Building Solutions That LastWe focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.About our client: We are a company that is proud to share 30 years of experience in the management of Homeowners Associations in California, we focus on helping communities to grow by combining industry knowledge, technology, and people-oriented management.The main activities for this position are:- If there is some documentation missing the ARC Clerk will gather that information.- Constant communication with homeowners to request additional documents, provide ARC updates, and share the committee's answer.Position ScheduleM to F 10:30 to 19:30 CSTWe offer:- Christmas bonus of 30 days (Aguinaldo)- 6 vacation days after the first year- IMSS- Major medical insurance since day 1After 3 months probationary contract, we add:- Minor medical insurance (Clinic may vary according to the city you are from)- Food vouchers- Saving fund- Restaurant tickets**Requirements**:- 2+ years of Customer Service Experience.- Tech-savvy.- 2 years of experience working with end-to-end work orders or tickets.- Strong writing skills in English. A writing sample will be provided.- **Detail-oriented.**:- Advanced spoken English.