RENEW ITAD Sales Operation page is loaded RENEW ITAD Sales Operation Apply locations Tlaquepaque, Jalisco, Mexico time type Full time posted on Posted 16 Days Ago job requisition id 3137634 RENEW ITAD Sales OperationDescription - Responsibilities: Responsible for the End-to-end management and tracking of customer requests/ orders beginning with a request for information (RFI) through to final order closeout, working with internal stakeholders and external vendors. Proactively reaching out to sales and potentially customers to support sales in purchasing used devices.Through the quotation process the ITAD sales operations role, works on finding the best solution and quotation for the customer in collaboration with HP's sales and pursuit teams as well as external vendors. Contribute to delivery manuals, maintain price sheets, and train Solution Architects and other stakeholders in ITAD service capabilities and operations. Contribute to the transformation of the worldwide service offering to ensure a differentiated HP solution. Deliver operation results according to the customer satisfaction, volume, revenue, and operation profit goals. Compliance with legal requirements and HP Standards. Reviews data and identifies issues or conclusions to report to more senior individual contributors. Supports senior team members by performing ground work analysis used to create strategic supply chain solutions. Reviews performance metrics on a regular basis, identifying opportunities for improvement. Education and Experience Required: First level university degree or equivalent experience. 0 to 2 years of experience in a supply chain function, order processing, services, sales or category function. Mastery in English Knowledge and Skills: Ability to work on a team and develop relationships and collaborate across business units, and accomplish goals. Developing business acumen, including understanding of HP's overall business model, knowledge of operation processes and an experience in several of the related disciplines of delivery, solution architecting, customer relationship management. Passionate to improve customer experience and build customer loyalty, with attention to detail. Strong analytical skills. Demonstrated knowledge of Excel, PowerPoint, Word, and Power BI. Strong written and verbal communication and presentation, active listening, and storytelling skills. Job -
Sales OperationsSchedule -
Full timeShift -
First Shift (Mexico)Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
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Similar Jobs (1) RENEW ITAD Sales Operations locations Tlaquepaque, Jalisco, Mexico time type Full time posted on Posted 7 Days Ago
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