**Job Overview**
We are seeking a highly motivated **Sales Representative** to drive inside sales revenue by acquiring and upselling orders, ensuring customer satisfaction, and enhancing the overall buying experience.
**Key Responsibilities**:
- Sales Management: Directing the sales process from initial outreach to deal closure, working closely with operations, quality, and other departments.
- Order Management: Managing order entry, overall order processing, and production reporting within internal systems.
- Customer Support: Supporting customers with questions or concerns throughout the sales process, including before, during, and after their purchases.
**Additional Responsibilities**:
- Collaborate with outside sales teams to maintain high levels of customer satisfaction.
- Drive order growth by recommending complementary items and analyzing customer purchase history.
- Identifies opportunities and ways for continuous process improvements.
- Prepare and follow up on both verbal and written quotes to secure orders and analyze reasons for any lost sales.
- Review open customer order reports and take action on items at risk of missing their promised delivery dates.
- Manage the backorder report for the distribution system, along with related customer expediting reports and notifications.
**Job Requirements**:
**Experience**:
- 5-8 years of experience in inside sales and sales administration is preferred.
**Education**:
- Bachelor's Degree is preferred.
**Language**:
- Fluent in both Spanish and English, with verbal and written communication skills in both languages.
**SKILLS/REQUIREMENTS**:
- Experience with injection molding components and consumer products is preferred.
- Essential skills include strong negotiation, presentation, and verbal and written communication abilities.
- Ability to manage multiple tasks simultaneously is required.
- Ability to demonstrate proactive problem-solving skills, sound judgment, and a realistic understanding of issues.
- Teamwork skills are essential.
- Attention to detail is required.
- Proficiency in Microsoft Office Suite, particularly Excel and Word, with basic computer skills for data entry, information organization, using basic formulas, and creating spreadsheets.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $28,400.00 - $42,400.00 al mes
Beneficios:
- Opción a contrato indefinido
Pago complementario:
- Bono de puntualidad
Tipo de jornada:
- Lunes a viernes
- Turno de 10 horas
Escolaridad:
- Bachillerato terminado (Deseable)
Experiência:
- Ventas: 5 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial