**Salesforce CPQ DevOps IT Analyst**
**Responsibilities**
- Collaborate with key stakeholders to gather and document business requirements related to Client's customized CPQ solution and translate them into technical specifications.
- Configure and customize the Salesforce CPQ system to align with business needs, ensuring accurate pricing, product configuration rules, price rules, validation rules, approval changes, and quote generation workflows.
- Create and maintain CPQ-related documentation, including process flows, data models, and user guides, to support training and ongoing system maintenance.
- Conduct regular system audits and perform data quality checks to maintain the integrity and reliability of CPQ data.
- Consult and liaise with functional stakeholders to understand business needs and provide recommendation on CPQ implementation best practices
- Timely response to support tickets, including investigation, troubleshooting, and resolution of system defects and CPQ-related inquiries. This will include troubleshooting APEX, data, interfaces, and other technical components related to CPQ
**Qualifications**
- Must have 3-5 years of solid experience as a Salesforce Administrator, with a focus on Salesforce CPQ development, administration, and support
- Salesforce CPQ certification preferred Strong written and verbal English language communication skills
- Both business process savvy and technology savvy. Ability to learn quickly in both business domain and technology domain
- Proficient in Salesforce configuration, including object and data modeling, validation rules, workflow rules, and process builder. Familiarity with Salesforce CPQ-specific features, such as product bundling, discounting, pricing rules, and quote generation
- Experience in documenting defects, triage meetings, assigning and driving to resolution **Familiar with Agile tools such as Jira and Confluence ** Familiar with SOX Compliance and change management processes
- 2+ years of experience integrating Salesforce with ERP systems
- 1+ year of experience supporting Conga & DocuSign reports
**Work Authorization**
**Time zone: Preferably EST time zone +2, -2 hour is acceptable. On call support for high priority tickets.**
Tipo de puesto: Tiempo completo
Salario: $50,000.00 al mes
Horario:
- Turno de 8 horas
Lugar de trabajo: Empleo presencial
