.Bachelor's degree, or 5 years of relevant work experience, in Computer Science, Engineering, Mathematics or a related field.- 15+ years of IT consulting/management experience, with demonstrated IT Transformation experience in customer-facing roles.- 10+ years of experience in technology/software sales, pre-sales, or technical consulting in customer-facing roles.- A proven track record of managing and delivering large-scale enterprise IT projects.- Experience with software development life cycle (SDLC) and agile/iterative methodologies required, commensurate modern certifications AWS, Agile, Scrum, SAFe, etc.- Good experience with Continuous Integration and Continuous Delivery (CI/CD)- Demonstrated ability to work creatively and analytically in meeting customer needs- A proven track record of managing and delivering large-scale enterprise IT projects- Ability to communicate fluently in English and Portuguese, in technical and business settings (verbal and written).The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead and/or support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy with those customers. The CPM is a trusted advisor for our customers and the role includes all aspects of business development, deal structuring, deal support and closure in those accounts.AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base. We are obsessed about successful outcomes for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs