.Job OverviewResponsible for the initial technical & business analysis, deployment and testing of the solution. The deployment encompasses both the implementation of this solution in a broad range of hospitals and the collaboration with existing system vendors for these stakeholders.The systems are primarily in the areas of medical, pharmaceutical and life sciences, and as such, require a strong understanding of related security considerations and practices.Essential FunctionsEngages with a range of health care providers (HCP) and stakeholders (IT departments, pharmacists, hospital management etc.) to :Understand and evaluate the current system landscape (Electronic Medical Record extractions, clinical trials data, healthcare outcomes data, PACS, RIS.)Document a high-level model of clinical workflows, events, data and context where relevant to the scope of engagementUnderstand the current Service Management and scope of Service ProvidersDefines the fit and customisation requirements for the implementation of the technical solution and Service Management within the Healthcare Provider (HCP)Documents the local customization requirements for the solution with the HCPActs as the local person for testing and validating the centrally developed solution for the HCP (i.E. translations, validity of business rules, etc.)Supports the engagement with third party system vendors to :Understand the functionality of the systemsIdentify the ability of our solution to integrate with the systemsManage the relationship with the technical team of the vendorCreate and maintain the service management design for the vendorCarries out a structured gap analysis between the current and target states of the processes and systems of health care providers and information system vendorsCreate and keep up to date technical library for each deployed solution at an HCP (technical, clinical and Service Management)Maintains and keeps up to date all relevant information in the Service Management (ITSM) and CRM tools.QualificationsActuarial Science Bachelor degree or related3 to 10 years of experienceAdvance level of englishBased in MexicoPrior experience of healthcare information systems and healthcare / life sciences / clinical trials / pharma data is nice to haveExperience of ITIL in particular the following disciplines Service Introduction, Change Management and Service ImprovementTypical background will be Business Systems Analyst, Technical Project Manager, Implementation Consultant, Healthcare Application ConsultantGood documentation skills with regards to systems and data assets eg experience as a Systems / Business Analyst with experience of process modelling (BPMN), eliciting requirements, architecture gap analysis and options analysisIQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry