**Position Summary**:
As part of our Information Technology team scoping, designing, delivering, and supporting technology solutions that enable our Finance, Manufacturing and Supply Chain organizations. You will partner directly with key stakeholders to understand business goals and optimize business processes through the successful delivery of technology solutions on Outset's ERP platform and related systems. Reports to the Applications Manager.
**Responsibilities**:
- Responsible of the development and implementation of current and new software projects that will improve the daily operations of plant and corporate functions.
- Provide Leadership for corporate standardization, best practice deployment and increased systems utilization across facilities.
- Evaluate procedures across all departments and plant operations, identify opportunities for improvement.
- Support and Development of Corporate Systems including Corporate Enterprise Resource Planning Systems (ERP) and Financial Consolidation Systems.
- Support and Implementation of Corporate Systems including Electronic Data Interchange (EDI), Production Tracking Systems, and Enterprise Asset Management systems.
- Manage multiple projects across locations and functions.
- Manage the education and training of new technology to end users.
- Develop test plans to verify logic of new or modified programs.
- Negotiate pricing and support contracts for software.
- Direct Plant IT with designing the technical requirements for any projects.
- Standardize IT practices and equipment across the board for the plants.
- Collaborate with stakeholders to define, analyze and document information needs and functional requirements.
- Lead business analysis and modeling activities by interviewing process owners, users and other stakeholders to identify business processes, optimize workflow, document findings and recommend improvements.
- Facilitate discussions with cross-functional teams to define business and technical requirements; create and maintain thorough, up-to-date, functional and technical systems documentation.
- Develop and maintain strong business relationships with key stakeholders and business leaders.
- Manage projects using proven Software Development Life Cycle processes, procedures, and tools; coordinate all project activities including project status meetings, specifications design and review, test cycles and implementation.
- Develop and maintain detailed project plans, responsible for identifying and mitigating project risks and issues and reporting project status to business leadership and other key stakeholders
- Lead the delivery of business process improvements and system enhancements by implementing configuration changes in QAD ERP.
- Assist in development of custom reports and dashboards for business users
**Qualifications**:
- Bachelor's Degree in Information Systems or other relevant degree; Master's degree preferred.
- 5-7+ years of work experience in business analysis.
- In-depth knowledge of the QAD ERP platform configuration, architecture, and implementation best practices.
- Excellent communication (verbal and written), facilitation and interpersonal skills, including the ability to clearly communicate in a dynamic environment across all levels.
- Ability to manage a variety of constituencies with competing priorities, manage multiple tasks simultaneously, and thrive in a complex, fast-paced environment with multiple priorities.
- Strong analytical, problem-solving, and troubleshooting skills and the ability to exercise mature judgment and structured decision-making.
- Strong knowledge of system and software quality assurance best practices and methodologies; experience with software validation in a GxP environment is a plus.
- Software knowledge:
- QAD ERP, EAM,
- Cyber Query
- SAP added advantage
**Requirements**:
- Travel, including overnight travel will be required.
- Occasional lifting of office equipment, supplies, or files.
