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Job Description
The Sr. Manager, Center of Excellence (COE)
has the responsibility of managing the Accounts Payable operation function in Mexico City that supports the LAC region and will oversee the COE payables operations team. The candidate will also serve as a regional dotted line manager to other Finance Operations teams centered in the COE.
In managing the LAC payables operations, the candidate will have complete oversight into key payables tasks aligned in the LAC region, including managing a payables team responsible for invoice processing, adhering to Visa's payment schedules, coordination with Treasury to properly fund disbursements, recording employee reimbursements, metric tracking, and issue resolution. In addition, a separate team based in the COE responsible for various global payables tasks will report into the candidate. The Senior Manager COE role will play a key role in expanding the function to incorporate payable functions from regions across the globe. The Sr. Manager COE will enforce controls, drive efficiency, embed a culture of continuous process improvement, and drive productivity metrics.
The Sr. Manager role will report to the Director,
Payables Global Process Owner. It will have extensive interaction with various groups across Finance, including Global Accounting teams, FP, Treasury, and multiple business units. The Sr. Manager role will be responsible for the overall health and effectiveness of the LAC and COE Payables function, including enforcing a strong control environment. The role will also drive key initiatives across the global landscape, focusing on automation, paid on time metrics, and streamlining processes in key Finance systems.
The role requires the ability to work in a complex and diverse, international, and multi-currency environment. Key tasks include
Directly manage the team responsible for the LAC Accounts Payable function based in Mexico City, focusing key operational metrics including invoice automation, paid on time, PO utilization,
and eliminating processing errors
Manage the COE Payables operations team responsible for global operational payables tasks, focusing on turnaround time, key metrics, and process efficiency
Support global initiatives presented by the Global Payables process owner to drive efficiency and streamline processes
Partner and coordinate with global peers to constantly enhance and improve our key processes, systems, and tools. System and process enhancement is critical to drive the efficiency needed to manage rapidly expanding business activity
Extensive knowledge of key systems including Ariba and Oracle, and advanced knowledge of key tools used in payables process to support process efficiency
Preparation and analysis of operating metrics, utilizing data to create process efficiencies, identify bottlenecks, and initiate process improvements
Focus on business line or supplier escalations, identifying root cause and implementing solutions
Act as primary liaison for internal audit and SOX testing and validation for the LAC region
Instill a culture of continuous improvement in a methodical, pragmatic and expeditious manner including automation of manual processes and controls and standardization of accounting business processes. Use Lean-Six Sigma methodologies to improve Controllership activities
Drive team performance to Best in Class standards by improving employee commitment and identifying single point of accountability
Develop effective succession planning, strategic resources, and focus on employee career growth
This is a hybrid position. Hybrid employees can alternate time between both remote and office.
Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD) or at least 3 years of work experience with a PhD
• Experience managing Payables organizations
• Experience of managing a finance team in a commercial multi-national environment
• Experience governing complex payables issues including for foreign currency transactions
• Ability to develop and leverage deep professional relationships with key leadership, in Finance and the business, across a wide international geography
• Sound experience with managing internal and external audits
• Ability to work well under pressure, across different functional groups and manage multiple projects simultaneously.
• Ability to think strategically and support business objectives while effectively balancing risk - reward trade-offs
• Knowledge of Microsoft office applications, Oracle Financials, and SAP product suite of Ariba and Concur
• Knowledge of the payment industry
• Self-directed and motivated
• Strong prioritization skills and ability to manage issues to resolution
• Working knowledge of Lean Six Sigma principles and tools
• Proven leadership skills, with the ability to instigate and support change.
• Able to communicate and build cross-functional relationships, work with all levels of personnel and interact with senior and executive management
• Customer focused,
driven and can lead by example
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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