.Projected percentage of time to spend:- 50% Testing/QA; - 20% Product / Cross-Team Coordination; - 10% Jira Management;- 10% Customer Support.Requirements:- 4 years of experience in a technical role of QA, System Engineer, and Product/Project Management.- Testing will be more manual initially, but experience and a roadmap to automation will be needed.- Strong oral and written communication skills.- Leadership skills to bring product and engineering teams together.- Bachelor's degree in Computer Science, Mathematics, or science-related field preferred.- Experience with data models, reporting techniques, Google Analytics, Atlassian, Jira, and Confluence.Responsibilities:- Review requirements to ensure clarity on the acceptance criteria.- Generate reports concerning defects, customer usage, and test coverage.- Actively participate in stand-ups and sprint planning with a focus as both a Scrum Master And Tester.- Use technical analysis and expertise to solve critical business questions and influence the product roadmap.- Drive generation of test plans, automation, bug tracking/resolution, and software quality.- Develop standards and procedures to determine software and release readiness.- Create high-quality documentation, including test plans, case specifications, and release notes.We Offer:- Work with #1 winner of the 'Best Place to Work' award!- US and EU projects based on advanced technologies.- Legal IMSS contract and competitive compensation.- Annual performance appraisals.- Flexibility in workspace, either remote or in our welcoming office.- Remote work financial support.- Comprehensive medical insurance including family.- Life insurance, maternity policy, family days off.- Christmas Bonus in the amount of 30 days' salary.- Bonuses for recommendations of new employees.- Bonuses for article writing, public talks, other activities.- 15 vacation days, 25% vacations bonus, 11 national holidays.- English lessons and education with Udemy.- Free webinars, meetups and conferences organized by Svitla.- Monthly Pantry Vouchers, free office snacks, and drinks.- Fun corporate online\ Offline celebrations and activities.About Svitla:Svitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices throughout the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate's professional and personal growth, and family-like environment.Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients' teams directly, building lasting and successful partnerships, as a result of seamless integration with on-site processes
