RESPONSIBILITIES- Thoroughly understand the context of features to effectively break down, create, and refine user stories with development team members, articulating functional and non-functional requirements and user story acceptance criteria- Facilitate team ceremonies, including development team backlog refinement, sprint reviews, and system demos- Lead and ensure the successful delivery of products on time, within budget, and meeting the quality standards set by the Product Management team- Communicate progress and outcomes to stakeholders effectively, managing expectations and aligning with organizational goals- Support change management by providing necessary context and information during shifts in project direction- Validate and accept the team's work, ensuring all artifacts meet the User Story Acceptance Criteria for feature acceptance- Prioritize development team commitments, incorporating product feedback to maximize return on investment- Identify, communicate, and escalate risks and impediments with urgency, developing solutions to ensure timely deliverables- Swiftly address dependencies and blockers to maintain project momentum- Generate regular reports on project status, highlighting achievements, risks, and recommended actions- Lead teams without formal authority, ensuring accountability and meeting deadlines in a collaborative manner- Establish, maintain, and enforce effective ways of working within the team- Maintain tool hygiene to accurately represent team work, including User Story creation, team backlogs, and dashboards**REQUIREMENTS**:- Bachelor's or Master's degree in a relevant field- Minimum of 5 years of experience as a Delivery Manager or in similar roles- Demonstrated experience in managing large teams or high-impact projects- Participation in at least 8 projects or launching 2+ products or key product capabilities to the market, including post-launch maintenance and customer support- Strong analytical skills and meticulous attention to detail- Experience in managing or collaborating with fully remote teams- Proactive problem-solving skills, with a knack for identifying issues and formulating effective solutions- Advanced level of proficiency in English, both spoken and writtenNICE TO HAVE- Experience with agile methodologies and tools such as JIRA or Confluence- Background in customer experience enhancement or customer journey mapping- Knowledge of the latest industry trends and technologies in product managementWE OFFER- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet bills