The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB Product family. Our goal is to help our readers successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Engineering organization and is tightly integrated with the engineering teams responsible for each product.
The Docs team is responsible for documenting all aspects of the developer data platform including the database, query language, Atlas, Vector Search, Full-Text Search, Stream Processing, client libraries, administrative tools, connectors, and more.
You will use your writing and technical skills to write clear and consistent reference documentation and tutorials on high-complexity features. You will write for experienced users and those new to MongoDB. Your work will support a large global community of MongoDB users.
- Has experience writing technical documentation from scratch in English
- Possesses strong critical reading and writing skills
- Has experience with or is interested in learning about database technologies (NoSQL or RDBMS)
- Is able to read code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript)
- Has experience testing and validating documentable features and concepts
- Is fluent in Spanish and English
While not strictly mandatory, experience with distributed systems and/or security technologies (e.g. encryption) and authentication protocols (e.g. LDAP) would be helpful.
**Position Expectations**:
- Advocate for users in everything you write
- Work with technical and non-technical teams to meet the documentation needs of our users
- Research complex product features and validate with diligent testing
- Produce technically accurate and well-written documentation
- Contribute feedback to the team through copy review and planning discussions
**Success Measures**:
**In 3 months**:
- You'll be comfortable with our toolchain and writing workflow
- You can implement small to medium complexity documentation requests
- You're getting to know our server engineers and are getting comfortable with participating in intra and inter team discussions
- You've completed the required technical training and courses required for MongoDB Engineering
**In 6 months**:
- You are getting comfortable doing deep dives into database architecture and technology as part of feature documentation
- You've got a working knowledge of the MongoDB server and know who to follow up with when you need to learn more
- You've adapted to our style of writing and your work demonstrates technical writing best practices
- You begin reviewing the work of your peers and learning from it
- You and your manager have discussed your career trajectory and growth opportunities
**In 12 months**:
- You're creating consistently high quality documentation for entire feature sets, complex tutorials, and high level concepts
- You know how much work you can manage and are contributing at a healthy pace
- You provide quality copy and technical reviews for your team members
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
MongoDB is an equal opportunities employer.