Empresa socia de Amedirh solicita "SERVICE DELIVERY ADMINISTRATOR"**QUALIFICATIONS**- Associate degree or higher; or an equivalent combination of education and experience.- Two years of experience preferred.- Strong computer/systems experience and skill, including proficiency with MS Office.- Ability to communicate professionally at all levels of the organization, verbally and in writing.- Ability to analyze, define, and problem solve and to remain organized while multitasking.- Ability to meet deadlines and establishes appropriate priorities.- Ability to withstand pressure on an ongoing basis. Deals with difficult situations while maintaining performance.- Fully bilingual in English/Spanish.**KEY RESPONSIBILITIES**- Interface with clients to ensure proper receiving, processing, reporting, and invoicing of client materials; resolve related complaints.- Communicate customers' timelines, special needs, instructions, and requirements to Operations teams.- Participate in the review of Statements of Work (SOWs), ensuring that SOW effectively communicates client work instructions to the Operations teams.- Manage and approve client freight costs and coordinate logistics (I.E., schedule pickups, transfers, etc.) as required by the client, providing quotes, pickup forms, and placards.- Create and modify orders in Company's order management system.- Communicate information to internal/external clients in a timely and professional manner (I.E., provide order status, send Acknowledgements of Receipt and Audit Reports, update necessary spreadsheets, etc.- Monitor and troubleshoot logistics, subcontractor load processing, and pertinent info verification.- Maintain and execute the recycling portal entries, order maintenance, and batching.- Provide data and/or reports needed for standard Quarterly Business Reviews (QBRs) with clients.- Research and resolve problems by working with various departments to ensure client assets are properly received, processed, reconciled, and settled within deadlines.- Work with other Account Administrators, Accounting and Operations personnel to provide support on questions regarding orders that have come into the plant from different locations.**BENEFITS**- Government-mandated benefits- Pantry voucher- Life insurance- Medical insurance for major expenses**Salary Range**:20,000 to 23,000 MNX per monthTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $20,000.00 - $23,000.00 al mesLugar de trabajo: In person