Service Designer (Strategy And Testing Lead)

Detalles de la oferta

.The Digital PM Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.**Responsibilities**:- Responsible for providing platform, product and customer experience leadership in a fast paced, start-up-style environment- Engage with businesses and help shape business and product requirements into platform requirements- Help structure the overall platform business plans and roadmaps (year over year, long term vision)- Drive product development for new initiatives- Make appropriate tradeoffs to optimize time-to-market- Maintain the product roadmap, and clearly communicate goals, roles, responsibilities and desired outcomes throughout the company**Qualifications**:- 5-8 years of experience- Banking or financial services experience- Business management mindset, with proven track record of results- Responsive, flexible and able to succeed within an open collaborative peer environment**Education**:- Bachelor's/University degree or equivalent experience**DESCRIPCIÓN DEL PUESTO**:El equipo de DIGITAL WEALTH de Citibanamex, tiene la gran responsabilidad de entregar los mejores productos y servicios digitales para inversionistas y prospectos de clientes.Como service designer entiende la organización 360 grados y es capaz de desarrollar soluciones robustas. Tiene un perfil que toma decisiones basadas en investigación profunda y disfruta descubrir insights en su proceso, tiene un dominio de metodologías de testing y sabe entregar reportes accionables para el equipo de diseño y stakeholders.Capaz de implementar y desarrollar los materiales necesarios para trabajar metodologías de CO- creación and workshops.Debe ser capaz de entender y tener un approach de la organización FRONTSTAGE, BACKSTAGE, plantear marcos de investigación ( holistic customer approach - human centered design); capaz de analizar, comunicar, conceptualizar, testear e iterar propuestas, (interative design approach). Así como descubrir y generar propuestas compartirlas claramente con stakeholders y poder hacer un claro delivery de "Design basis" a diseñadores de producto, interfaz y experiência


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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