.At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.***This position is located in Guadalajara and 2-3 days per week office attendance is required*** Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Our Security as a Service (SaaS) Security Operations Center (SOC) is the epicenter of dynamic security events; clients under siege daily, with new attacks and attack vectors evolving continuously.You will partner collaboratively with seasoned engineers to keep our customers safe and stop attackers cold, around the clock. As part of our Global SOC team, you will be responsible for managing cloud-based security systems on behalf of our clients, providing real-time protection, detection, mitigation, and resolution of security events. The SOC DDoS (Distributed Denial of Service) Engineer is a master of DDoS and a skilled security defender.When not unraveling security issues, you may spend time mentoring and training colleagues, troubleshooting processes, and spreading security knowledge throughout the business or investigating new attacks and defenses.A contender for this role possesses a passion for information security, enjoys solving problems and sharing knowledge with others, excels under pressure, and is continuously looking for opportunities for personal and team improvement.This role may be required to work outside of core business hours including early morning, late evening, overnight, weekends, and holidays.Attractions of the JobThe Security Operations Center is a critical component of the Security & Distributed Cloud Portfolio. Our expert Security Engineers defend a wide spectrum of companies from online fraud, DDoS (Distributed Denial of Service), Application layer, and other security threats.You will work side-by-side with some of the finest Security Engineers in the world, leveraging the best security products available, defending against attacks in real-time, analyzing industry trends, and innovating new protections against a variety of evolving threats and vulnerabilities.What will you do?Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers.Interact directly with customers who are under attack via phone, chat, email, and/or ticketing systems.Provide proactive and real-time guidance to customers on security protocols and defensive security response
