.About the teamAt Zillow, our mission is to give people the power to unlock life's next chapter. The Media Solutions team plays an important part in connecting advertisers with the hundreds of millions of customers that visit Zillow websites each month. From scaling ad experiences that fuse on-site and social media together to building content where consumers can shop for products and services, we have a big responsibility in how our advertisers and customers engage with each other. We love it!We are a highly-skilled team that makes a significant impact with our contributions. Members of this team have the opportunity to:Work on products and initiatives that directly generate revenueCollaborate with multiple teams across our consumer brands and corporate operationsHave their ideas heard and often implemented as new products, features or solutionsUse and evolve best-in-breed technologyShowcase leadership (and be appreciated for it!)Develop a career path in new and relevant waysContinuously learn with countless internal and external training opportunitiesAbout the roleWe are seeking a Senior Technical Program Manager who can effectively lead the development and ongoing success of large scale media solutions. This role has three distinct focuses for success:Delivery: Partner with Product and Tech to think through and plan solutions. Leverage Agile development processes to break down requests into manageable work, ensure readiness for execution, and enable the team to deliver on its commitments through project management of risks and dependencies. Continuously suggest and drive improvements to end-to-end processes, including deployment and A/B testing tactics to ensure hypotheses can be validated. Lead and control communication to mitigate distractions for engineers and technology managers.Cross-Team Coordination: Build and maintain partnerships with cross-functional teams, especially those that control where ads appear on our search results and home detail pages. Through collaboration with theirs and our leadership, coordinate and prioritize initiatives that achieve the team's strategic goals. Additionally, this role will interface and optimize engagements with external suppliers.Program Analysis: Actively review program volatility, health and operational excellence. This includes ensuring performance, uptime and business continuity for assigned products. By using data, lead the identification and triage of bugs and issues. Assess viability of A/B tests and support Product in their analysis of the results. Facilitate clear communication channels for collaborators to grasp the results and impact of work managed within the technical program. Receive feedback on how things are working and apply learnings to continuously improve.This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company