.**Supply Support Analyst**We are hiring a- **Supply Support Analyst **who will bean advocate for our Steelcase suppliers and help solve complex issues and day-to-day disruptions that can occur.**What you will be doing**:This position involves being the Level 1 support for our supply base and our business transformation team. You will be the go-to person for them to ask questions, request access, highlight issues, and to report process failures to. You will often partner with IT, Finance, and Logistics groups as you escalate and collaborate on issues. You will interact with suppliers all over the world, and occasionally Steelcase Supply Chain Leads and Material Planners. In addition to creating and improving documentation to help users and partners be successful you will have the opportunity to create impactful reporting and visualizations that will help inform business decisions.**Who you are**:**Required Skills and Competencies**- Bachelor's degree in IT, Operations, or related field- Strong technical background related to business systems, manufacturing, supply chain, logistics- English language proficiency: native or fluent- SAP experience with purchase orders, shipping, receiving, invoicing**Preferred Skills and Competencies**- Experience troubleshooting. Identifying, isolating, and resolving issues in a timely and concise manner- Excellent written communication skills- A strong customer service orientation for both internal and external users- Sense of urgency- Curiosity and ability to solve problems and learn new things / systems- Ability to clearly articulate solutions to complex technical problems in a clear and simple way**Why people choose to work with us**:At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.**Who we are**:- Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more. We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly traded company with fiscal year 2021 revenue of $2.6 billion.- Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements
