.**Job Category **:Customer Success Group**Job Details**:Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce.At Salesforce Professional Services organization, we focus on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. Our team is made up of thousands of the world's leading Salesforce experts.And at the Latam v-Hub team, we are creating the greatest platform to evolve and develop our professionals to be the Next Generation of Salesforce Talents!**YOUR IMPACT: Responsibilities**- Serve as a trusted advisor to the customer, managing their expectations and acting as the main point of contact for problems resolutions; - Identify and lead internal strategic initiatives to grow Latam vHub practice; You will be leading a medium to a large team of consultants tasked with the delivery of projects; - Have strong People Management skills and be passionate about people development; you are supposed to actively contribute with enablement plans for individuals' career goals; - Work collaboratively and have very strong communications skills, especially promoting a collaborative environment within other teams, like Project Managers, Technical and Solution Architects; - Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform; - Ensure the success of these teams while securing the highest CSAT and business outcomes.**MINIMUM QUALIFICATIONS**- 5+ years in technical or functional architecture experience- 3+ years managing an implementation team and strong experience in following and build a team career- Strong knowledge of Apex, LWC, and Javascript is required- Strong experience in agile environment and methodologies- Strong leadership skills, being able to address team needs in all aspects- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies- Strong communication skills, both written and verbal