Technical Operations Training Officer

**Technical Operations Training Officer | Technical Operations | Mexico**

Sistema.bio, creating value from waste.

At Sistema.bio, we firmly believe that the transition to renewable energy, the reduction of global greenhouse gas emissions, and the adoption of regenerative farming are crucial for ensuring a thriving world for both current and future generations.

We manufacture and distribute high-quality, cost-effective biodigesters across Latin America, Asia, and Africa. Our biodigesters empower farmers to convert waste into renewable energy and organic fertilizer, allowing them to reduce their carbon footprint, increase productivity, and operate more efficiently.

By providing access to innovative biodigester technology, Sistema.bio is dedicated to addressing the interconnected challenges of poverty, food security, and climate change.

We are on a mission to reduce 1% of global greenhouse gas emissions.

You have the opportunity to become an integral part of this impactful story!

**Your mission at Sistema.bio**:
The Technical Operations Training Officer is responsible for the implementation, monitoring the training certification process with the internal and external technical operation teams and, for active participation in the continuous training journey of the team. The main purpose of this position is to help the technical operation teams achieve their best performance in order to make our customers satisfied.

**You'll be in charge of**:

- Training Implementation: Actively support the LATAM team to plan and deliver trainings in LATAM including, in person, webinars, online courses, and self-paced e-learning programs.
- Training Monitoring: Follow-up and monitor the implementation of the training process including but not limited to: training attendance, quizzes, feedback survey, Impact assessment, practical assessment and certification.
- Training content development: Develop, design and make local adaptations of engaging training content and Learning Experiences in collaboration with the Subject Matter Experts for a variety of delivery modes (Online, Webinar, training sessions,..) while respecting the content creation guidelines

Proofread, revise, translate and adapt training documents for the LatAm audience.
- Training improvement: Analyze the feedback from employees regarding different training programs to identify areas for improvement and implement relevant changes. Monitor and implement the training needs through our survey with managers and coordinators.
- Learning Management System: Learn, use, and become proficient in using the LMS

**More about YOU**:

- Bachelor's degree in business and administration, engineering, communication, human resources, digital and analytics or other related degrees.
- 3-5 years training experience is preferred
- 1-2 years experience in instructional design is preferred.
- Proven ability to facilitate training sessions for diverse audiences.
- Autonomous with excellent project management skills & experience.
- Mandatory: fluent in Spanish and English.
- Strong written, verbal, and visual communication skills.
- Adept with a variety of multimedia training platforms (tech-savvy) e.g. video,audio, animation, still images, infographics, text etc.
- Ability to work with a multicultural team
- International experience is preferred.

**What we offer**:

- _**Passion and Purpose**:_Join a dynamic social impact company, certified B Corp and immerse yourself in an environment where passion, a strong mission and collaborative spirit converge.
- _**Global Team, Local Impact**:_Be part of our incredible international team comprising over 360 colleagues across 3 continents. Experience the power of working together toward a common goal that transcends borders.
- _**Balance matters**:_ We understand that your best work comes from a rested and healthy state. Embrace our commitment to work-life balance with a flexible and accommodating work environment designed to suit your needs.
- _**Embrace diversity**:_Join a vibrant workplace with colleagues representing more than 20 nationalities. At Sistema.bio, inclusivity and diversity are not just values; they are the essence of our culture.
- _**Grow with us**:_We foster an autonomous work environment that empowers you to contribute, develop, and take ownership of your projects and work. Join our team of doers in a fast-paced environment where there are plenty of opportunities to grow and learn.
- _**Farmers are at the heart of what we do**:_Dedicate meaningful time in the field to develop a deep understanding of the needs and challenges faced by the farmers. Get ready to have your boots on the ground, making a tangible impact where it matters most.

Your journey with us is not just a job; it's a chance to make a lasting impact.

**Other important details**:

- This is a full-time position based in Mexico.
- We offer a hybrid work model.
- This role will entail Travelling which form 30% of the time.
- Starting as soon as possible.