Telephone Executive - Analyst

Position Title: Telephone ExecutiveLocation: AguascalientesRequirements:Education: Bachelor's degreeEnglish Proficiency: B2-C1 (Advanced)Experience: At least 1 year of experience in sales processes and customer service, with knowledge of digital platforms used for online sales and purchasing.Technical Skills: Proficient in Microsoft Office (Basic/Intermediate) and experience with delivery platforms.Availability: Full-time availability, Monday to SaturdayKey Responsibilities:Manage customer inquiries, complaints, and order-related issues with a focus on providing exceptional service.Conduct proactive telephone sales, nurturing and growing the customer portfolio, ensuring sales targets and objectives are met.Follow up on customer requests, ensuring timely responses and resolutions.Collaborate closely with sales, logistics, and technical service teams to provide seamless customer support throughout the sales process.Monitor and report on sales results, contributing to team and company-wide goals.Additional Information:This role is NOT a call center position. Instead, you will be responsible for providing direct, high-quality customer service and follow-up on sales processes. We offer superior benefits beyond the legal requirements, including health insurance, bonuses, etc. This is an excellent opportunity for candidates looking to grow within a dynamic, customer-focused environment.#J-18808-Ljbffr