.**About us**Alexa Translations is a leading translation service provider that helps the world's largest and most prestigious legal, financial and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business goals is the foundation of our success.We have built best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed.**Position Summary**The Project Manager is the front-line relationships manager charged with preserving, improving client and resource relationships. Alexa Translations partnerships are typically long term in nature and managing the existing client relationships and striving for an always improved client experience is the main focus.**Principle Responsibilities and Duties**Everything we do in project management is done through the lens of providing exceptional customer experience. In order to accomplish this, the Project Manager is fully responsible for the entire life cycle of the client experience for all projects in their area.**Project Planning**The smooth execution of a project depends to a large degree on good planning and ensuring that all stakeholders are in full agreement as to process, budget, timelines, deliverables as well as the agreed method of communication during the project as well as between project cycles.For a project manager in the translations business, the proper education of the client is an integral part. The careful planning and selection of all resources needed to deliver the project within the timelines and within budget.**Execution**The project manager oversees the execution of their own projects as well as the projects executed by their team members and is ultimately responsible to keep all stakeholders informed and aligned as to timelines, details, and any needed coordination throughout the execution phase.**Project completion and follow up**Upon successful completion and delivery of the project, the Senior Project Manager ensures that any follow up calls are done with the involved stakeholders.**Client Relationship**For any recurring and/or contracted clients, the Senior Project manager is fully responsible for maintaining the relationship with the clients and all requesters. Here again the Senior project manager ensures that all prep work, agreements and planning is done well ahead of the start of project execution.**Management Duties**:The Project Manager is responsible for the production and continuous improvement of the team (Project Managers and Project Coordinators) that works with him/her