.**Who We Are**:HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, "all things marketing" operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.We currently have 400+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.**Who You Are**:You are searching for your opportunity to impact the experience of SaaS customers at the very beginning of their customer journey. Providing them with world class engagement the moment they begin a trial with the HighLevel platform. Your strategic and creative thinking skills allow you to meet the demands of our prospective customers by intelligently speaking to the solutions HighLevel offers and how it will benefit their business. You'll flourish in our dynamic performance based atmosphere that gives you autonomy to work independently on some projects and collaborate with various departments on others. Tie it all together with an "all hands on deck" attitude, excellent communication and time management skills and this is the job for you!This role is 100% remote for residents of Mexico.**What You'll Be Doing**:- Identify, engage and nurture new customer relationships- Align solutions to the customer's goals, needs and objectives- Develop strong rapport with a pipeline of new business customers through inbound customer engagement that drives maximum trial conversion- Learn, understand, and be able to articulate and showcase the Value Proposition (i.E. Capture, Nurture, Close) of the HighLevel platform to impact trial to paid metrics- Conduct consultative trial engagement efforts for HighLevel's sales process (via Zoom)- Collaborate with customers and cross-functional teams to identify compelling solutions- Exercise judgment in developing and implementing methods and techniques to obtain desired results while following industry best practices- Provide technical support to customers, if needed (during trial period, the more engagement opportunities, the more opportunities for conversions)- Other duties may be assigned and/or modified as business needs dictate**What You'll Bring**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
