Trilingual Service Desk Analyst

About Wipro: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
A PROUD HISTORY OF OVER 75 YEARSFY22 REVENUE 10.4 BN USDWE'RE PRESENT IN 66 COUNTRIESOVER 1,400 ACTIVE GLOBAL CLIENTStrilingual Service Desk Availability 24/7
Experience:
English fluent , Candidan French fluent
1 year minimum on technical support, Troubleshooting skillsHands-on experience on fixes for desktops and laptops that include software installations and upgrades.Troubleshooting skills for VPN connectivity, dial-out, wireless routersPrevious experience to a position of relations with customersTechnicians who are self-motivated enough to provide consistent customer support with minimal supervision.
Education Minimum High School Diploma
General role
Maintaining, analyzing, troubleshooting, Hardware and software, cosumer service
Wipro offers: Benefits above law, full payroll, constant training, and growth opportunity. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Analista mesa servicioRol generalMantenimiento, análisis, resolución de problemas, hardware y software, servicio al cliente. TIS Service Desk


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