University Customer Service Agent

_This is a fully on-site position in Guadalajara, Jalisco_**RESPONSIBILITIES***QUALIFY, SCREEN AND ROUTE CALLS FROM PROSPECTIVE STUDENTS AND APPLICANTS IN A TIMELY AND ACCURATE MANNER.*UPDATE STUDENT ACTIVITY AND COMMUNICATION INTO CRM DATABASE WITH HIGH QUALITY AND ATTENTION TO DETAIL.*WARM TRANSFER PROSPECTIVE STUDENTS TO ASSIGNED ADMISSION COUNSELOR, IF NOT, SET UP APPOINTMENT*ACCURATELY COLLECT, RELAY AND TRACK INFORMATION AS NECESSARY**QUALIFICATIONS***BACHELOR'S DEGREE OR AT LEAST BE STUDYING A BACHELOR'S DEGREE IS A _MUST._*FAMILIARITY WITH US COLLEGE/HIGHER EDUCATION ADMISSIONS.*EXHIBIT A PROFESSIONAL, POSITIVE AND FIRENDLY DEMEANOR.*ABILITY TO NAVIGATE IN MULTIPLE SYSTEMS*ACTION ORIENTED/PROBLEM SOLVING SKILLS*STRONG VERBAL COMMUNICATION AND CUSTOMER SERVICE SKILLS*BASIC KNOWLEDGE OF MICROSOFT OFFICE SUITE*HIGH LEVEL OF ENGLISH IS A MUST**SHIFT**TUESDAY TO SATURDAY. SUNDAY AND MONDAY OFF**SALARY AND BENEFITS**$22,800 PESOS PER MONTH +COMMISSIONS ($3,000 PESOS PER MONTH)+30 DAY CHRISTMAS BONUS+$600 PESOS PER MONTH OF FOOD VOUCHERS**Salary**: From $22,800.00 per month**Education**:- Bachelor's (required)**Language**:- English (required)Work Location: In person