User Admin Support/It Support

As a IT Support Agent you Will be responsable to provide assistance in IT and software related topics, problem solving and escalate system issues when neccesary, serve as a 1st point of contact to Rapido reps with the client as well as Chicago reps.**Responsibilities**:- Maintenance- Queue Assignment- Phone Assignment- User Provisioning AND SUPPORT- SMS setup- Individual Queue creation**Salary Range**: $21 - $24,000 K gross per month**Requirements**:- Advanced English- IT Experience- Atention to detail- Proactivity**We offer**:Private Medical Insurance after 3 months (Includes medical insurance, visual and dental insurance/support, nutritionist, legal, and psychological assistance, with labs discounts)- Savings Fund- Paid Time Off- Food vouchers- Free Lunch Friday- Free Friday Beer- Development plan**WORK ENVIRONMENT**:This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: Hasta $24,000.00 al mesBeneficios:- Bebidas gratis- Opción a contrato indefinido- Programa de referidos- Seguro de gastos médicos- Seguro de gastos médicos mayores- Vales de despensaHorario:- Turno de 10 horasPregunta(s) de postulación:- How long have you been working on IT?Idioma:- Which is your level of english? (Deseable)