Website Review And Directory Listing Specialist

Digital Marketing - PDM Specialist

Role Summary:
This entry-level position supports premium directory management operations by processing new sales and cancellations, managing client information, completing data entry, monitoring for improvements, and communicating with appropriate support channels, as well as the digital marketing team, to ensure issues are resolved in a timely manner.
**Responsibilities**:

- Monitoring for new sales and creating fulfillment cases when services are sold.
- Entering client's business information into the corresponding platforms.
- Connecting and maintaining the client's account and subscriptions.
- Bi-monthly manual listing information and status checks, verification, and data entry when needed.
- Quarterly manual client searches for duplicate listings on Google.
- Using the corresponding platforms to identify and suppress duplicate directory listings.
- Identifying directory status issues and working with support department and the rest of the team to resolve them.
- Processing product cancellations and submitting the necessary documentation.
Qualifications:

- Strong organization skills and attention to detail.
- A propensity for enjoying repetitive work.
- Excellent communication skills both written and verbal.
- Ability to work independently.