.Req ID: 124201Remote Position: NoRegion: AmericasCountry: MexicoState/Province: Nuevo LeonCity: Monterrey**General Overview**:**Functional Area**: SCM - Supply Chain Management**Career Stream**: PAP - Processes and Applications**Role**: Associate**Job Title**: Processes & Applications Associate**Job Code**: ASS-SCM-PROC**Band**: Level 06**Direct/Indirect Indicator**: Indirect**Summary**:Entry level during which an employee receives both functional and organizational training under close supervision.
Incumbents carry out assignments within well-defined practices, procedures and policies.
Works independently on details of assignments, and has limited decision-making authority; most decisions are madeor guided by the immediate supervisor.
Decisions/actions may have an impact on the department's/divisions goals.
Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed.
Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments.
Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.
**Detailed Description**:Performs tasks such as, but not limited to, the following:- Works with users to support and solution new business requirements and system functionality enhancement requests for SCM processes.- Analyzes process/system problems and service requests.- Conducts root cause analysis and develops proposed solutions.- Works with Corporate analysts to ensure commonality across sites.- Develops solutions, documentation and training on the new system / process enhancement.- Works with IT to implement software code changes.- Participates in SCM system testing, verification of output and impact of related systems.- Provides system and process support for assigned projects and processes.- Supports daily SCM activities by providing queries, information and data.- Works with users to support and solution new business requirements for new processes and system functionality enhancements.- Maintains responsibility for security access to certain SCM systems.- Develops and maintains teaching methodologies for SCM.- Develops and tracks timelines for SCM education progression.- Designs and develops training for SCM processes and / or new systems.- Delivers and facilitates training sessions across the site or globally.- Evaluates training effectiveness to ensure results are achieved.- Develops headcount/expense plans, and provides monthly tracking and management updates for SCM organization.- Develops and implements audit procedures/plans.- Coordinates internal audits/ ISO reviews.
**Knowledge/Skills/Competencies**:- Basic knowledge of an electronic manufacturing environment, materials and processes