.Req ID: 121115Remote Position: YesRegion: AmericasCountry: MexicoState/Province: Nuevo LeonCity: Monterrey**General Overview**:**Functional Area**: Information Technology (ITM)- **Career Stream**: IT Solutions (SOLN)- **Role**: Analyst (ANA)- **Job Title**: Analyst, IT Solutions- **Job Code**:ANA-ITM-SOLN- **Job Level**: Band 7- **Direct/Indirect Indicator**: Indirect**Summary**:**Detailed Description**:Performs tasks such as, but not limited to, the following:- Gather and document business requirements by engaging with business partners- Work with various IT teams and the business partners to deliver IT solutions- Respond to system problems by analyzing the issue and determining the next course of action- Provide system training to end users- Participate in various IT projects as required**Knowledge/Skills/Competencies**:- Strong customer service orientation- Good analytical, technical, troubleshooting and problem solving skills.- Good communication and documentation (including flow charting) skills.- Good understanding of software development life cycle concepts and practices.- Good knowledge of the business area to be supported and a good understanding of its associated business processes.- Basic to good coding skills in specified programming languages.- Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)**Physical Demands**:- Duties of this position are performed in a normal office environment.- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.G., data entry, using a computer mouse, using a calculator, etc.) are frequently required.**Typical Experience**:- 1 to 3 years of related experienc; Experience in similar job roles**Typical Education**:- Bachelor's Degree**Notes**:Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).**COMPANY OVERVIEW**:Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud
