.Req ID: 123015Remote Position: NoRegion: AmericasCountry: MexicoState/Province: Nuevo LeonCity: Monterrey**General Overview**:**Functional Area**: Quality (QUA)**Career Stream**: Operations Quality (OPQ)**Role**: Specialist (SPE)**Job Title**:Specialist, Operations Quality**Job Code**: SPE-QUA-OPQ**Job Level**: Band 08**Direct/Indirect Indicator**: Indirect**Summary**:Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. Quality specialist will lead process/procedure definition, and maintain a continuous flow of high quality products to our customers.**Detailed Description**:Performs tasks such as, but not limited to, the following:- Lead the team to handle all quality excursions independently, and take effective actions on time- Oversee the product & material quality from NPI to mass production- Develop the quality control plan for respective area (material/process/product)- Monitor and report quality KPI for internal (factory) and external (customer)- Drive continuous improvement to benefit customer, CLS and supplier.- Develop and maintain internal quality system, procedures, work instructions and workmanship standards- Lead process/product/system/supplier audit and improvement actions follow up.- Industry standards (e.G. ISO)- Compliance audit- Safety audit etc.- Follow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)- Coach junior quality staff to improve their quality knowledge.- Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.**Knowledge/Skills/Competencies**:- Strong knowledge of quality tools, ISO and IPC standards and processes- Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format- Strong knowledge of product and manufacturing processes- Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality ,on-time delivery and profitability of the unit- Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc.- Knowledge of Six sigma and Lean Kaizen.- Ability to effectively communicate with a wide variety of internal and external customers**Physical Demands**:- Duties of this position are performed in a normal office environment.- Duties may require repetitive manual movements (e.G., keyboarding), carrying, pushing or pulling light objects, (under 5 kg.), carrying, pushing or pulling heavy objects (over 5 kg.), crouching, climbing- Sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents**Typical Experience**:- 4 to 6 years in a similar role or industry