.Req ID: 122398 Remote Position: No Region: Americas Country: Mexico State/Province: Nuevo Leon City: Monterrey General Overview Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ) Role: Specialist (SPE) Job Title: Specialist, Operations Quality Job Code: SPE-QUA-OPQ Job Level: Band08 Direct/Indirect Indicator: Indirect Summary Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. The Quality Specialist will lead process/procedure definition and maintain a continuous flow of high-quality products to our customers. Detailed Description Performs tasks such as, but not limited to, the following: Lead the team to handle all quality excursions independently and take effective actions on time. Oversee the product & material quality from NPI to mass production. Develop the quality control plan for respective area (material/process/product). Monitor and report quality KPI for internal (factory) and external (customer). Drive continuous improvement to benefit customer, CLS, and supplier. Develop and maintain internal quality system, procedures, work instructions, and workmanship standards. Lead process/product/system/supplier audit and improvement actions follow-up. Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate. Coach junior quality staff to improve their quality knowledge. Accomplish the jobs assigned by the superior and participate in the quality strategy deployment. Knowledge/Skills/Competencies Strong knowledge of quality tools, ISO, and IPC standards and processes. Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format. Strong knowledge of product and manufacturing processes. Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery, and profitability of the unit. Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc. Knowledge of Six Sigma and Lean Kaizen. Ability to effectively communicate with a wide variety of internal and external customers. Physical Demands Duties of this position are performed in a normal office environment. Duties may require repetitive manual movements (e.G., keyboarding), carrying, pushing or pulling light objects (under 5 kg.), and heavy objects (over 5 kg.), crouching, climbing. Sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, and sustained visual concentration on numbers, legal documents. Typical Experience 4 to 6 years in a similar role or industry. Typical Education Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. Educational requirements may vary by geography
