.Req ID: 123284 Remote Position: NoRegion: Americas Country: Mexico State/Province: Nuevo Leon City: Monterrey General OverviewFunctional Area: Quality (QUA)Career Stream: Operations Quality (OPQ)Role: Specialist (SPE)Job Title: Specialist, Operations QualityJob Code: SPE-QUA-OPQJob Level: Band 08Direct/Indirect Indicator: IndirectSummaryThe Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. The Quality Specialist will lead process/procedure definition and maintain a continuous flow of high-quality products to our customers.Detailed DescriptionPerforms tasks such as, but not limited to, the following:Lead the team to handle all quality excursions independently and take effective actions on time.Oversee the product & material quality from NPI to mass production.Develop the quality control plan for the respective area (material/process/product).Monitor and report quality KPI for internal (factory) and external (customer).Drive continuous improvement to benefit customer, CLS, and supplier.Develop and maintain internal quality system, procedures, work instructions, and workmanship standards.Lead process/product/system/supplier audit and improvement actions follow-up.Industry standards (e.G. ISO)Compliance auditSafety audit, etc.Follow up on EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally).Coach junior quality staff to improve their quality knowledge.Accomplish the job assignments from the superior and participate in the quality strategy deployment.Knowledge/Skills/CompetenciesStrong knowledge of quality tools, ISO, and IPC standards and processes.Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format.Strong knowledge of product and manufacturing processes.Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery, and profitability of the unit.Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc.Knowledge of Six Sigma and Lean Kaizen.Ability to effectively communicate with a wide variety of internal and external customers.Physical DemandsDuties of this position are performed in a normal office environment.Duties may require repetitive manual movements (e.G., keyboarding), carrying, pushing or pulling light objects (under 5 kg.), carrying, pushing or pulling heavy objects (over 5 kg.), crouching, climbing.Sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents.Typical Experience4 to 6 years in a similar role or industry