.Req ID: 120338Remote Position: NoRegion: AmericasCountry: MexicoState/Province: Nuevo LeonCity: Monterrey**General Overview**:**Functional Area**: Quality (QUA)**Career Stream**: Global Quality (GLQ)**Role**: Director 1 (DR1)**Job Title**: Director, Global Quality 1**Job Code**: DR1-QUA-GLQ**Job Level**: Level 12**Direct/Indirect Indicator**: Indirect**Summary**:Provides Quality Leadership to the organization in support of the development and execution of improvement initiatives, following effective protocols aligned to our quality management system and global strategy.**Detailed Description**:Performs tasks such as, but not limited to, the following:- Assesses quality performance to help establish metrics, targets and improvement strategies aligned to the organization and customer goals- Supports the development and execution of quality improvement initiatives aligned to Total Quality at Celestica imperatives and targets- Leads and supports the development and deployment of effective and standardized quality protocols.- Engages, supports and provides mentorship for effective execution & skills development of powerful protocols & tools such as 8D Methodology, Compliance Procedures, Change Control Board, FMEA, Manufacturing Quality Standards (MQS) and Flawless Launch Phase Gate Reviews.- Provides leadership and support for compliance readiness to various customer, regulatory standards and certifications (i.E ISO9001, TL9001, AS9100, ISO13485, ISO14001, ANSI/ESD, etc.)- Responsible for the design, deployment & support of CLSs Quality Management System & related processes such as Customer Satisfaction Surveys, Monthly Operations Reviews, Quality Excursion Reporting**Knowledge/Skills/Competencies**:- High level of competency in Total Quality at Celestica Initiatives ~Excellent knowledge of quality management systems and processes, including ISO 9001 and ISO 14001.- Broad knowledge of an electronic manufacturing environment, materials, manufacturing and business processes.- Excellent analytical, negotiation and problem resolution skills.- Ability to establish department goals and coordinate a wide variety of resources to meet quality and quantity metrics.- Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.- Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.- Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high production within tight time deadlines.**Physical Demands**:- Sustained visual concentration on small areas, such as monitors, screens- Sustained visual concentration on numbers, legal documents- The job works in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.- Occasional overnight travel is required