.Req ID: 120338Remote Position: NoRegion: AmericasCountry: MexicoState/Province: Nuevo LeonCity: MonterreyGeneral OverviewFunctional Area: Quality (QUA)Career Stream: Global Quality (GLQ)Role: Director 1 (DR1)Job Title: Director, Global Quality 1Job Code: DR1-QUA-GLQJob Level: Level 12Direct/Indirect Indicator: IndirectSummaryProvides Quality Leadership to the organization in support of the development and execution of improvement initiatives, following effective protocols aligned to our quality management system and global strategy.Detailed DescriptionPerforms tasks such as, but not limited to, the following:Assesses quality performance to help establish metrics, targets and improvement strategies aligned to the organization and customer goals.Supports the development and execution of quality improvement initiatives aligned to Total Quality at Celestica imperatives and targets.Leads and supports the development and deployment of effective and standardized quality protocols.Engages, supports and provides mentorship for effective execution; skills development of powerful protocols, tools such as 8D Methodology, Compliance Procedures, Change Control Board, FMEA, Manufacturing Quality Standards (MQS) and Flawless Launch Phase Gate Reviews.Engages and fosters constructive relationships with site and global leaders and subject matter experts, to enable a collaborative environment for successful execution of improvements and best practice sharing.Provides leadership and support for compliance readiness to various customer, regulatory standards and certifications (e.G. ISO 9001, IATF 16495, TL9001, ISO 14001, ANSI/ESD, etc.).Hands-on experience on root cause analysis – ability to facilitate root cause analysis using tools such as 5 Whys, Fishbone analysis / Ishikawa diagrams, Failure Tree Analysis, etc.Supports the sites in their engagement with the customers to ensure all requirements are communicated, understood and fulfilled as agreed upon.Responsible for the design, deployment & support of CLS's Quality Management System; related processes such as Customer Satisfaction Surveys, Monthly Operations Reviews, Quality Excursion Reporting.Ensure EHS standards and compliance are to the forefront on all.Knowledge/Skills/CompetenciesExperience in Industrial manufacturing environment, SMT manufacturing (surface mount technology), PCB manufacturing (printed circuit board), battery management systems, metal sheet cabinet fabrications will be an added advantage.Excellent knowledge of quality management systems and processes, including ISO 9001, IATF and ISO 14001 requirements.Broad knowledge of an electronic manufacturing environment, materials, manufacturing and business processes.Broad knowledge of Core Tools – APQP, PPAP, 8D methodology, etc.Excellent analytical, negotiation and problem resolution skills.Ability to establish department goals and coordinate a wide variety of resources to meet quality metrics