We are always accepting applications! All positions at Concierge Elite are contractor work-from-home remote positions. Currently not hiring in the U.S at this time PLEASE ONLY APPLY TO THIS JOB LISTING IF YOU RESIDE IN MEXICO Join Concierge Elite as a Remote Receptionist! About Us: Concierge Elite is a leading provider of talented receptionists for medical and veterinary clinics across the U.S. and Canada. Our team members excel in customer service, sales, and administrative support, with expertise spanning veterinary and medical fields. We offer stability, growth opportunities, and a true work-life balance—all from the comfort of your home.
Position Overview: We are seeking an independent, results-driven Remote Receptionist to join our dynamic team. As a front desk representative for medical practices, you'll play a key role in managing communications, scheduling, and client support—all with the backing of Concierge Elite's internal resources. If you thrive in a fast-paced environment, have excellent people skills, and are passionate about providing top-tier service, this role is perfect for you!
What Sets Us Apart: At Concierge Elite, we hire the top 3% of candidates worldwide! Our ideal team members excel in:
Front desk operationsExceptional English language skills (written, spoken, and comprehension)Attention to detailVeterinary knowledge and proceduresClear and neutral accentsOutstanding phone etiquette, focusing on personable interactions (not call center-like)Empathy and customer careSelf-starter mentality and integrityCommitment to continuous learning and improvement Key Responsibilities: Manage softphone systems to handle inbound/outbound callsMultitask efficiently, running multiple applications and screens simultaneouslySchedule appointments across various clinics and software platformsProcess payments and handle prescription refillsConduct outbound scheduling follow-ups with clientsManage text and chat communicationsCollaborate with team members through Google Chat Qualifications: Proficient in English (speaking, writing, communication, and low accent) is requiredSpanish-speaking ability is a plus, but not requiredStable internet connection with backup optionsReliable power source (backup power is a plus)USB-powered noise-canceling headset and a working computerDual monitors for enhanced productivitySelf-motivated, quick learner, dependable, adaptable, and flexibleFamiliarity with using a VPN may be requiredWorking webcam for team meetingsMust adhere to Eastern Standard Time (EST) hoursPrevious medical or veterinary experience is a plus, but not required Hours and Pay: This is a contracted position with no end date; contracts are renewed annually for compliance.Full-time contractor roles available between 7 AM - 11 PM EST, Monday-Sunday. How to Apply: Our application process includes comprehensive testing to ensure we hire only the top 3% of candidates. Once you apply, we will evaluate your results and contact you with the next steps.
Perks and Benefits: Paid training100% remote workFun contests with prizesPerformance-based incentives (where applicable)