Overview**Active Directory**Provide backline Active Directory support across multiple global distributed environments.Provide problem escalation to other groups where required; Commissioning and decommissioning of domain controllers, both physical and virtual; Deploy vulnerability patches and service packs using automated tools; Work proactively with use of monitoring tools to prevent outages; Maintain Request/Incident/Change tickets as per SLA; Complete daily operations checklists as required; Plan, review, and/or implement Request For Changes; Perform problem management which includes identifying and documenting the root cause of problems and suggesting corrective actions that will eliminate the root cause. Resolve complicated problems related to Windows server technology.**Required Skills**:Experience with Client Logon TroubleshootingExperience with network captures and network troubleshootingIn-depth knowledge on Windows Server 2000/2003/2008PowerShell V2 skills including scriptingActive Directory Scripting technologiesActive Directory Monitoring ToolsForefront Identity ManagerActive Directory Federated ServicesDirsyncWindows AzureKnowledge of Quest auditing/ recovery/ reporting tools ( Intrust Manager, Change Auditor, Recovery manager, migration manager, TPAM)Knowledge of Security / Patching tools ( Foundstone/ MVM and Tripwire, WSUS, MS Compliance Manager)Office365Good understanding of SOX and Security Compliance processMCSE/MCP/ Microsoft certification / MCITP qualification desirableCollege degree, preferably in Computer Science. Will consider related equivalent experience.**Desired/Optional Skills**Active Directory Domain ServicesActive Directory replication and performance skillsStrong Active Directory troubleshooting skills and experienceExperience in Active Directory Disaster RecoveryGroup Policies implementation and design and troubleshootingSecurity and Administration of the Active Directory environmentFundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc.Windows 2008, Windows 2003Practical experience troubleshooting Active Directory in specific and operating system performance problemsExperience delivering and/or authoring technical trainingAbility to work independently with mínimal management supervisionAbility to manage challenging technical issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.Experience in the enterprise customer arenaFace-to-face customer engagement skillsExcellent written, oral and presentation skillsTroubleshooting knowledge & skills