2022-J17193 - Support Crm

Overview**Job Role**: Support CRM****Location**: Remote - Mexico****Experience and Technical Skills**Support business requirements and deal with all the CRM needs of the client Provide customized solutions using the Salesforce platform Take care of requirement gatherings, produce functional analysis and facilitate customer workshops etc To communicate with different project managers clients technicians and ensure efficient participation in all the different phases of development from testing to maintenance To troubleshoot any bugs or attacks in the system Create various timelines and development goals.(1.) To ensure process compliance in the assigned module and participate in technical discussions or review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).(2.) To develop and guide the team members in enhancing their technical capabilities and increasing productivity.(3.) To be responsible for providing technical guidance or solutions ; Define, advocate, and implement best practices and coding standards for the team.(4.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of