Overview
**Java Production Support Engineer**
**Location
- Anywhere in Mexico.
Preferred Guadalajara.
**
**Minimum exp
- 3 years**
**Maximum experience -15 years**
**Top 3 mandatory skills
- Java, sql, Unix**
Although it's a support role, but we need Java development experience, strong sql query exp, and unix operation system experience.
**RESPONSIBILITIES**:
- Identify defects, discrepancies, and trends by ways of code debugging or log analysis
- Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
- Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
- Actively participate in Change management process with view to manage risk in production environment
- Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
- Willing to learn and troubleshoot/support proprietary technologies not available through market place.
No knowledge of proprietary technologies is required pre-hire
**MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS**:
Bachelor's degree (U.S. or equivalent) and Five (5) years of software development experience
**MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB**:
- Computer Science concept of Data Structures in practical use cases
- Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
- Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
- One of the following Structured or Object Oriented programming languages: Java, C, C++, VB,.NET, ASP or Angular etc.
- One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.
- One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2
- TOP SKILS: Java, SQL, UNIX
**OPTIONAL SKILLS OR QUALIFICATION ( NICE TO HAVE )**
- Experience in the Financial Service Industry
- Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud
- Degree in Computer Science