2Nd Level Support Technical Leader

Distrito Federal Permanente MXN30,000 - MXN55,000- Guardar vacanteVolver a la búsqueda- Descripción- Resumen- Empleos Similares- Leader responsible of team support.- Ticket Solutions Management according with client processes**Sobre nuestro cliente**:International company that is a leader provider of Telecom analytics for roaming, security and risk management and end-to-end domestic and roaming testing solutions. More than +900 operators rely on its Active Intelligence platform to increase roaming revenues, to improve network security, to minimize risk and to ensure active testing and monitoring. With a strong record of innovation, this company is recognized for its ability to extract network and customer insights and to convert them into real-time actions that increase revenue, improve customer experience and reduce costs.**Descripción**:- Daily following-up to open tickets- Propose and implement solutions to client incidents- Create, Document and communicate proceeds to solve recurrent problems 24x7- Ticket Solution Management according to the client process- Resources available management- Understand and executing of RAID data and enterprise process**Perfil buscado (Hombre / Mujer)**:- Experience with Linux, includes, protocols, network services, UNIX programming.- Experience with Shell scripting with UNIX or Linux- Knowledge with data bases (SQL, PL/SQL)- Attention detail- Good Communication Skills- Analysis and problem research skills**Qué Ofrecemos**:- Range Salary: 30,000 - 55,000 gross pesos- Benefit Above LawContactoJose ZúñigaIngresar referencia para vacante70937**Descripción de la vacante**:SectorTecnologías de la informaciónSub SectorIT SupportIndustriaTechnology & TelecomsLocalizaciónDistrito FederalTipo de contratoPermanenteNombre del consultorJose ZúñigaReferencia de la vacante70937