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**3PM/GTM Manager -LatAm****Mexico**At Upfield our purpose is clear: we make people healthier and happier with nutritious and delicious, natural, plant-based products that are good for you, our planet; and with packaging that's free from plastic.
We've got iconic brands like Rama, Country Crock, Blue Band and Flora that people all over the world know and love.
We've been a trusted category leader since 1871 and yet we feel like we're only just getting started.
**About the Role!
**Your key role as L3PM/GTM Manager -LatAm, is:- New supplier development at country level in coordination with key stake holders- Careline: complaints coordination with SUs QA-retrieval of samples for evaluations (Spreads, Cheese and DCA), RCA discussions with SUs- 3PMs: technical visits, AIB audits and follow up on complaints- 3P WH/Logistics: qualification, audits and complaints handling of non-conformance (including Co-packers)**Main Responsibilities**:- Provide functional involvement in the Country Business Unit on all quality related topics.- Implement quality standards and procedures for innovations, promotions and product changes to enable successful launch- Monitors, aggregates and analyzes marketplace and overall product quality data from multiple channels- Extract consumer complaints data & trends for NA market on monthly basis for all categories.- Identify and drive Quality Improvement in complaints related to issues with marketing, sales and supply chain- Provides careline interface with Sourcing Units, Supply Chain and central functions for customer and consumer alerts- Initiates activities aimed at managing quality issues with customers and channels including rejections, complaints, technical support, product handling and customer waste reduction- Conducts regular marketplace on-shelf product assessments, analyses data, identifies and drives improvement projects- Work closely with AIB international for scheduling audits on a periodic basis.
For new 3PMs sites expedite the work of induction, based on business needs.- Technical visits to 3PMs/WHs in NA network to access facilities to help expedite process that require urgent solution in case is AIB audit is delayed apart from other contingencies,- Provides Quality functional input on disposition decisions for non-conforming products- Provide the monthly QA performance KPI reporting- E2E Import & export process: Documentation, follow ups and Quality deployment ( Imports ) and complete the intercompany transfer requirements to avoid delays in launches**About you!
**- +6 years' experience in a plant environment with strong exposure to Quality, Warehousing, 3PM operations, Regulatory, Supplier development.- Experience working on a Unionize environment will be a add on.- Demonstrated ability to deliver large-scale change activities