.**Description**The KGS Endpoint Architecture Services team creates value for its Koch customers through innovative and reliable solutions in the endpoint computing space. Outcomes produced include endpoint security (Mobile, AV, and encryption), endpoint lifecycle management (software packaging and distribution, security updates, workstation build), endpoint standards through the creation and use of software and hardware roadmaps, Group Policy Object management, and mobile device management which includes industrial mobility as well as consumer mobility.- Manage and administer Microsoft System Center Configuration Manager in support of patching, automated software deployment, imaging, inventory and reporting- Identify and implement solutions to automate or eliminate 1st, 2nd and 3rd level support tasks and empower the end user to be more productive.- Create and modify Group Policy Objects in support of workstations and users- Provide 3rd level support to other technicians and users.- Train 1st and 2nd level support staff on use of tools, processes and standards established- Opportunity to drive change that directly impacts global users in a positive way across the enterprise- Unique opportunity to develop and refine your skillset (technical and soft skills)Define what success looks like- Communication and collaboration are a key to success- Ensuring end to end ownership of solutions is established or improved where lacking- Perseverance through ambiguous and difficult situations is a must- Critical thinkers and problem solvers are desiredA Day In The Life Could Include:(job responsibilities)- Collaborate with our business partners to understand the software installation process, the desired end result, and produce a complete solution suitable for automated installation.- You will own the process from start to finish including intake, development, testing, and deployment of the software packages.- Create packages for deployment leveraging our currently available tools. Most commonly PowerShell AppDeploy Toolkit or Advance Installer.- Leverage your experience and creativity to overcome challenges to provide valuable solutions to our business partners.- Build knowledge for training and development of 1st, 2nd, and 3rd level support.- Understand current processes and drive process improvement opportunities