.Job Function: Cloud & Software Services Why SoftwareONE?:**About SoftwareONE**:We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. This includes to help with the design and implementation of the whole technological strategy, being a trustful partner by purchasing the optimal software and cloud solution and managing and optimising the software inventory.The role:**Role Summary**:Modification (Azure, Office365, MS Teams, AWS, and others).This is a client-facing role that advises the customer on delivery activities and business use cases related to theTechnology Services practice. The Associate will coordinate with back-end development and security and presentfinding and recommendations to the clients while driving consultative selling activities within the customerenvironment.**Onboarding**The Associate will attend a 3-month SoftwareONE Academy training to learn about SoftwareONE's business model,service offerings, and business culture. During this time, the Associate will have opportunities to be paired with expertmentors and shadow live customer engagements.**The Role**The Associate will:- Deliver high-quality project delivery documentation.- Provide guidance to customers, driving solution architecture, and ensuring solution strategy is optimallyaligned with the customers desired business outcome.- Perform infrastructure analysis and articulate areas of risk to make recommendations on how to avoid pitfalls.- Maintain and manage successful relationships with key stakeholders, management, and technical groups.Additional responsibilities may include:- Track solution deliverables towards the timeline and statement of work.- Develop deep relationships with key customer IT decision makers, who drive long-term security managementand cloud adoption within their company.- Maintain and advance deep technical skills and knowledge, keeping up to date with market trends andcompetitive insights, and share within the technical community.- Responsible for supporting and improving on an on-going basis the security components within the technologyservices field operations.- Create documentation and reports on engagementWhat we need to see from you:**Required Personal & Interpersonal Skills**- Exceptional English communication skills, both written and verbal (85% or higher).- Excellent active listening skills.- High emotional intelligence and self-awareness, with the ability to learn from past experiences.- Ability to articulate messages to executives and technical resources.**Required Technical Knowledge, Skills & Abilities**- Demonstrated ability to adapt to new technologies and learn quickly.- Broad business, operational, and technical infrastructure knowledge.- Highly motivated and results oriented.- Strong problem solving and critical thinking skills
