Line of Service
Internal Firm Services Industry/Sector
Not Applicable Specialism
IFS - Finance Management Level
Senior Associate Job Description & Summary
The Finance Flex COE provides standardization and consistency in Level 1 support of our Firm's budgeting & forecasting tool (FlexForecast). We deliver high quality work with a focus on customer service. Activities include but are not limited to: providing guidance & assistance to client service teams on FlexForecast; research & troubleshooting FlexForecast issues, testing of new software requirements. Preferred Knowledge/Skills: Demonstrates thorough abilities and/or a proven record of success as a team leader, showing the following abilities:
Making decisions independently and resolving challenging operational/financial issues and having the business acumen to know when to reach out for help or escalate the issue; Demonstrating the ability to readily adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities; Demonstrating proven knowledge of reporting and systems including an interest in new technologies. Leveraging oral and written communication skills, emphasizing the projection of confidence in delivering messages to client service, leadership and stakeholders; Bolstering a service-oriented mindset and the ability to build a network and collaborate and, Collaborating across teams to develop and execute operational initiatives, business analyses and engagement team support. The following additional areas are highly preferred for the Flex COE team:
Collaborating and building relationships with multiple teams across the firm to generate ideas and provide solutions across a variety of areas, utilizing the technology options and tools available; Leveraging budgeting and monitoring tools as well as financial and reporting systems; Collaborating with stakeholders/leaders to understand business problems and driving solutions through analysis and troubleshooting, and Understanding of technology requirements and testing software. Basic Qualifications Minimum Degree Required: High School Diploma
Minimum Years of Experience: 2 years of relevant experience in:
Customer service delivering technological support Field first level questions and direct them to where it needs to go Assist with system testing Help to identify common issues Manage new technologies Operational experience: process design (workflow) Mindset of troubleshooting Systems required: MS, and Google, Excel Preferred Qualifications: Degree Preferred: Bachelor Degree
Preferred Fields of Study: Accounting, Finance, Business Administration
Languages: English Advanced - The interviews will be conducted in this language
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified)
Required Skills Optional Skills Desired Languages (If blank, desired languages not specified)
English Travel Requirements
Up to 20% Available for Work Visa Sponsorship?
No Government Clearance Required?
No Job Posting End Date
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