.Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismSAPManagement LevelManagerJob Description & SummaryA career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality.Proficient in overseeing a support ticketing queue with multiple open items, demonstrating strong written and oral communication skills.Capable of leading client status meetings and extracting relevant metrics.Handles client relationships, confirming effective communication.Offers functional and/or technical subject matter expertise.Directs process redesign efforts.Leads technical and test teams for the implementation of functionality.Assists with change activities to confirm business adoption and provides effective user training.Manages the whole project lifecycle to confirm timely project delivery.Meets with stakeholders throughout the organization to confirm a thorough set of requirements, aligned to business objectives, gaining thorough understanding of current and future state business processes.Provides in-depth knowledge of the SAP application and evaluates the customer's processes against the standard SAP functionality.Demonstrates experience in use of SAP, specifically SAP IBP APO in a support/AMS environment.Documents the business requirements which express what actions a solution must take and what outcome is expected.Responsible for fixes and enhancements to the application to achieve the customer's business requirements.Has industry experience and understands challenges and risks when implementing and supporting vertical applications and localizations.Demonstrated ability to analyze and understand business problems.Model data and processes.Conduct workshops and training sessions.Plan and carry out system and user acceptance testing.Familiar with and experienced in core application functionality, implementation methodology, and application technology stack