Access Management Specialyst

$ 30,000 a 35,000 MXN (Bruto)

Ciudad de México

Empleado de tiempo completo

Nível de Inglés: Nível Avanzado

Our client is a Multinational Insurance Company, this position will be responsible for
- Takes timely action to ensure assigned issues are resolved.
- Follows up on questions, problems, or suggestions and responds to employee inquiries with appropriate level of urgency.
- Provides ad-hoc advice and support for non-service catalog items/general queries as directed.
- Takes part in Service Improvement Programs (SIP's) as required.
- Supports senior colleagues in other areas of technology to identify and correct problems.
- Deals competently with multiple projects or moderately difficult problems simultaneously.
- Helps ensure monitoring requirements are implemented and observed.
- Provides Ad-Hoc reporting for Service Delivery as required.
- Provides appropriate support documentation and tools for colleagues at all levels.
- Answers queries as appropriate regarding the use of current and new technologies.
- Collaborates with Project teams to assist with issue resolutions.
- Follows the established Change Management processes.
- Assists in implementing services in line with Service Catalogs.
- Familiar with relevant technology developments.
- Maintains knowledge of relevant service catalogs products.
- Remains up-to-date on technology projects.
- Assists in the proposal of technologies that support business needs.
- Adheres to standards as defined.
- Follows all security policies.
- Uses best practice processes in every request, to be compliant with SOX\FSA audit requirements.
**REQUIREMENTS**:

- Systems engineering
- 3 years in similar positions for international compamies.
- Potential to grow

Experience in Access, Active Directory & Officce 365

**Salary**: 35,000 + Comp package.
2 days at office 3 home office