Our client is a Multinational Insurance Company, this position will be responsible for- Takes timely action to ensure assigned issues are resolved.- Follows up on questions, problems, or suggestions and responds to employee inquiries with appropriate level of urgency.- Provides ad-hoc advice and support for non-service catalog items/general queries as directed.- Takes part in Service Improvement Programs (SIP's) as required.- Supports senior colleagues in other areas of technology to identify and correct problems.- Deals competently with multiple projects or moderately difficult problems simultaneously.- Helps ensure monitoring requirements are implemented and observed.- Provides Ad-Hoc reporting for Service Delivery as required.- Provides appropriate support documentation and tools for colleagues at all levels.- Answers queries as appropriate regarding the use of current and new technologies.- Collaborates with Project teams to assist with issue resolutions.- Follows the established Change Management processes.- Assists in implementing services in line with Service Catalogs.- Familiar with relevant technology developments.- Maintains knowledge of relevant service catalogs products.- Remains up-to-date on technology projects.- Assists in the proposal of technologies that support business needs.- Adheres to standards as defined.- Follows all security policies.- Uses best practice processes in every request, to be compliant with SOX\ FSA audit requirements.
**REQUIREMENTS**:- Systems engineering- 3 years in similar positions for international compamies.- Potential to growExperience in Access, Active Directory & Officce 365**Salary**: 35,000 + Comp package.2 days at office 3 home officeTipo de puesto: Tiempo completoSalario: $34,000.00 al mesHorario:- Turno de 10 horasPrestaciones:- Caja de ahorro- Descuentos y precios preferenciales- Días de maternidad superiores a los de la ley- Días de paternidad superiores a los de la ley- Días por enfermedad- Seguro de gastos médicos- Seguro de gastos médicos mayores- Seguro de vida- Trabajar desde casa- Vacaciones adicionales o permisos con goce de sueldoTipos de compensaciones:- Bono de productividad- Bono mensualExperiência:- in Access, Active Directory & Officce 365: 2 años (Obligatorio)Idioma:- Inglés (Obligatorio)