The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
**Responsibilities**:
- Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower level analysts
- Analyze business client needs, document requirements and new technology, and derive test cases
- Define and analyze enhancements and assist in redesigning business processes and process automation
- Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and IT
- Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses
**Qualifications**:
- 2-5 years of relevant experience
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- Knowledge of applicable business systems and industry standards
- Proven analytical, data analysis, organization and presentation skills
- Demonstrated ability to manage a diverse project portfolio
- Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives
**Education**:
- Bachelor's degree/University degree or equivalent experience
- Ability to drive clear and comprehensive communication flow between business stakeholders and the team and vice versa, translating analytical findings into key insights and actionable recommendations.
- Able to empower and motivate team members of high-performance teams.
- High delegation and work effort balance skills.
- Stress management and healthy working environment constructor.
- Ability to coach and mentor team members on an ongoing basis.
- Proven interpersonal skills to develop working relationships
- Demonstrated ability to work under pressure and approach work methodically with attention to detail
- Self-motivation to take initiative and master new tasks quickly.
- Ability to drive ideation on analytical projects to tackle strategic business priorities.
- Comfortable on working with ambiguity and open-ended questions.
- Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
- Ability to negotiate and objective oriented.
- Work as a team to accomplish objectives and define and make recommendations for enhancements
- **Job Family Group**:
Technology
- **Job Family**:
Business Analysis / Client Services
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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