**Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It Possible.**
You will manage order management and invoicing for a specific market.
**How you will contribute**
You will:
- Capture, process and validate orders from customers using all means of transmission in an accurate and timely manner so we meet delivery processing schedules, minimum order quantities and vehicle types/sizes
- Manage effective order fulfilment, taking account of availability checks, stock allocation rules and cross-functional alignment to balance supply constraints with delivery of service levels
- Manage the action invoicing processes and delivery of invoice accuracy based on correct price/quantity
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Strong customer service experience in CS&L
- Experience managing onsite and remote teams
- Customer orientation with a focus on delivering on customer KPIs (case fill rate, service levels, on time in full)
- Able to influence and drive cross-functional consensus on daily order fulfilment decision making
- Process management and planning skills
- Excellent verbal and written communication skills
- Good understanding of supply chain management, order to cash cycle, and commercial areas
- Warehouse knowledge, order management, supply chain, transportation
- analytical skills
- Desirable experience in consumer good ( FMCG)
No Relocation support available
Business Unit Summary
- Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as _Trident_, _Oreo_, _Philadelphia_, and local jewels like _Clorets_ and _Bubbaloo_. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Order Management (OTB)
Customer Service & Logistics
Job Details
**Title**
Account Manager Collaboration
**Function**
Customer Service & Logistics
**Date**
5/15/2024
**Job ID**
R-112508
**Work Schedule**
Full time
**Job Type**
Regular
**Location**
**Santa Fé, Mexico
