**Job Purpose**:
To create long-term, trusting relationships with our customers and to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
**Key responsibilities and accountabilities**:
- Ensure that your individual Sales and Profit Budget is exceeded and that all costs related to your orders are strictly controlled.
- Implement effective Sales Action Plans for all Key Accounts and regional customers within your responsibility.
- Ensure customer service is a priority. Identify and resolve all issues relating to customers within Standard guidelines.
- Provide professional presentations to customers.
- Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.
- Produce accurate customer quotations and ensure quality samples and artwork for proposals. Diligently follow-up all quotations distributed to generate orders.
- Communicate order status to all departments to ensure timely delivery of orders.
- Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales.
- Monitor competitor's promotions and activities and share information with sales team members. Analyse management information, financial and sales reports to ensure achievement of objectives and budget.
- Develop and maintain accurate, legible customer files.
- Submit all requested reports including but not limited to customer meeting reports, forecasts, prospect lists and monthly sales reports to the Sales Manager in a timely fashion.
- Demonstrate creativity and share new ideas with peers.
- Keeping motivated in order to achieve maximum productivity
**Skills Required**:
- Experience in the promotional goods industry
- To have a strong team attitude
- Excellent oral and written communication skills
- First class, effective organisational skills
- A pro-active approach to managing projects
- Experience of working as part of a team
- A keen eye for detail and an understanding of budget restraints
- Ability to work under pressure whilst maintaining a cool outlook
- Ability to cope with pressure and work to tight deadlines
- A personable and professional character that will allow you to build client rapport
- The confidence to give clients trust in your work****:
- Excellent knowledge of MS Office particularly power point and excel
- Excellent problem solving ability
- Enthusiastic and passionate
- Good time-management skills
Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.
