Account Manager

The Account Manager manages, maintains and strengthens existing customer relationships as a key representative of the company. He/she identifies, studies and develops sales growth opportunities and strategies with potential and current customers.

**KEY RESPONSABILITIES**

Establishes and maintains effective customer relations with key decision-makers;
Identifies new business opportunities;
Manages customer purchase orders and forecasts: price changes, annual price updates, changes in requirements, system acceptance, etc.

Ensures contract review upon receipt of a customer purchase order;
Accelerates the resolution of customer problems and/or concerns;
Responsible for writing and presenting sales proposals;
Acts as "administrative project manager" for the various internal and external parties involved in the development of new parts (follow-up/recovery) requested by the customer;
Participates in the preparation of company budgets for assigned customers;
Follows up on files in progress, quotations, orders, invoices and surcharges;
All other related tasks.

**Academic Education**

University degree or college diploma with relevant experience.

**Experience**

Minimum 3 to 5 years' experience in customer account management and/or business development;
Experience in negotiations and bidding.

**Knowledge and skills**

Mastery of the Microsoft 365;
Knowledge of ERP software - an asset;
Bilingual, both written and spoken (English).

Tipo de puesto: Tiempo completo

Salario: $30,000.00 - $40,000.00 al mes

Horario:

- Lunes a viernes

Prestaciones:

- Aumentos salariales
- Seguro de gastos médicos mayores
- Seguro de vida
- Teléfono de la empresa
- Uniformes gratuitos
- Vales de despensa

Lugar de trabajo: In person